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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Parks

May 30, 2024

5  out of  5 rating by Stephanie Parks
"Maegan and Kelly are the the elite in the insurance and customer service fields!! They took the time to have me come in and review all of my policies with me. I won't lie I thought it was just to get me to buy more coverages. Boy, was I wrong! Kelly took as much time as needed to review the current coverages, make suggestions, and explained the options with easy to follow explanations. I was able to make needed changes, increase coverages, increase discounts, and the increase in costs was very minimal! Maegan added reassurance that the changes were needed and ensured me the costs changes would be minimal to include the prorates. The personalization they naturally included in the conversation made me feel right at home. They make a great team! The Dynamic Duo of Insurance!"
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Tim Derrow

May 15, 2024

5  out of  5 rating by Tim Derrow
"Patrick was great to work with. He answered all my questions and save me money great job and a very nice person."
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Lori Rodebaugh

March 18, 2024

5  out of  5 rating by Lori Rodebaugh
"Patrick was amazing and so helpful. Would give 10 stars if I could! Strongly recommend him."
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Devan Codling

March 11, 2024

5  out of  5 rating by Devan Codling
"Quick and easy process. They made it a breeze to get insured"
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Sarah Meeks

March 11, 2024

5  out of  5 rating by Sarah Meeks
"I met with Patrick and he was helpful and informative. He made the process feel easy and quick."
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Naomi Abel

February 21, 2024

5  out of  5 rating by Naomi Abel
"Patrick was great. The whole setup process of adding a new vehicle went very smoothly."
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Travis Smith

February 6, 2024

5  out of  5 rating by Travis Smith
"I worked with Patrick after meeting him at an event over the weekend. It was probably the smoothest process I've been through. We were weighing options on switching insurance companies and glad we did. We are saving about $900 every six months. Patrick was professional and very timely. I recommend going to them. They are great."
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Courtney Knerr

January 31, 2024

5  out of  5 rating by Courtney Knerr
"Kelli Southern SF has taken care of my family for years now. They do an amazing job and always respond quickly. Definitely recommend giving them a chance to get your business. They are friendly, fair, and always quick to respond. When our vehicle was totaled 3 states away, they had us towed and in a rental within a few hours and we were able to continue our trip. Very satisfied"
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Jared Johnson

January 31, 2024

5  out of  5 rating by Jared Johnson
"Was looking around for some lower premium payments and Patrick was able to help me not only lower my payments but receive better coverage!"
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Ty Ort

January 19, 2024

5  out of  5 rating by Ty Ort
"Great service and friendly staff. Patrick was a pleasure and made it super easy to get my car insured. Thank You!"
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Savanna & Ashley Fettig

January 18, 2024

5  out of  5 rating by Savanna & Ashley Fettig
"After doing some research for an insurance company, I decided to make contact with Kelli Southern - State Farm Insurance Agent. I was very pleased with how things worked out, especially with how kind Patrick was and how knowledgeable he was. Patrick was unsure of a few things involving our "not so normal" policy and did not hesitate to reach out to someone to find an answer instead of trying to come up with one on his own. I am very happy with how everything came together and am pleased to say that I recommend this agency! Thank you for being inclusive and welcoming to all, Kelli Southern - State Farm Insurance!"
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Evane Hundley

January 5, 2024

5  out of  5 rating by Evane Hundley
"Patrick was very helpful with getting me much cheaper insurance than I was paying. Extremely friendly and professional, answered all my questions. Definitely recommend giving them a call"
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Guadalupe Cruz

December 29, 2023

5  out of  5 rating by Guadalupe Cruz
"Very professional and quick working and nice. I was able to get a quote and coverage all in the same day"
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Lisa Myers

December 29, 2023

5  out of  5 rating by Lisa Myers
"Patrick was a great help. He is very nice and very good explaining what things meant. I enjoyed talking with him"
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Kaleb Reinoehl

December 9, 2023

5  out of  5 rating by Kaleb Reinoehl
"Great customer support Patrick was awesome helping me with everything I needed."
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Angela R

December 2, 2023

5  out of  5 rating by Angela R
"I talked to Patrick he was knowledgeable and easy to talk with. I would highly recommend him for your insurance needs"
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November 21, 2023

5  out of  5 rating by heathfuentesesquire
"I just wanted to say that Patrick was very quick with answering my questions(with the appropriate answers) and he was courteous through the entire process of adding my son to our policy after he got his license. Great customer service."
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Ethan S

November 20, 2023

5  out of  5 rating by Ethan S
"Patrick helped me through the entire application process in the span of a morning. He's someone I would do business with in the future and is an asset to the company."
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Emily Smith

November 10, 2023

5  out of  5 rating by Emily Smith
"I looked for quotes at multiple agencies today. After talking to Patrick for a little while, I received a great quote at the price I was looking for. Patrick had outstanding customer service and was even very patient when I didn’t have some of the information I needed as well as when my little babe made all kinds of noise in the background. Thank you for your help today Patrick! It’s greatly appreciated."
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Scott Brown

November 8, 2023

5  out of  5 rating by Scott Brown
"Patrick has been extremely helpful during a difficult time. Thank you."
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Dawn Liberty

November 8, 2023

5  out of  5 rating by Dawn Liberty
"Best in my in the area. Kelli and her staff member Megan are amazing. Thanks again for always being there."
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Hannah Rider

November 8, 2023

5  out of  5 rating by Hannah Rider
"Went out of their way to get us great service."
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Alexis Hillenberg

November 7, 2023

5  out of  5 rating by Alexis Hillenberg
"Patrick O’Brien at Kelli Southern State Farm is very helpful and efficient at his job. Very pleasant to work with"
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November 2, 2023

5  out of  5 rating by H W
"I have dealt with Patrick and Maegan who are account representatives that work with Kelli Southern, they are very personable and easy to work with."
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Alan Shanyfelt

October 30, 2023

5  out of  5 rating by Alan Shanyfelt
"It was pretty good I like the out come better then progressive they ripping people off I will never go to them again"